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Financial Services Business Management

The Business Management program identifies and practices the skills required to manage the broad range of transaction banking products. The program teaches an approach to run the product as a ‘mini-business’.  By completing the course, participants will be better positioned to maximise the potential of their product family.  Specifically, the course enables participants to:

          equip participants with the tools, skills and techniques for a successful Product and Business Management that can be practically applied within your bank

          develop core product management and product marketing skills for business managers, team leaders and transaction services country heads

          create actionable business strategies that can be applied in a day-to-day environment

          provide an interactive learning program with active participation

          support cross-country and cross-functional team building and other change management initiatives in your bank

Course Description – Business Management Training

The course has been designed to focus on developing formal and tactical product and business management skills in a structured environment. It will include:

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Customer-led requirements definition

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Country and Regional Business strategy

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Trends in applicable markets such as : Cash Management and Trade or Securities

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Product Life Cycle management

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Product Marketing and Positioning

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New business development and Innovation

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Overall responsibility for new solution deployment

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Management and tracking of the ongoing business through scorecard metrics

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Skills and techniques for product management

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Creating sustainable business propositions

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Working across the bank’s network to deliver executional excellence to the customer

The course is based on practical learning, using real examples from the participants’ current role and the content can be set in the context of the current business strategy to illustrate key points. The course provides a balance of specific technical and interpersonal skills with an emphasis on practical application. There is the opportunity to include internal speakers from the bank if required to cover specific internal process.

Specific product subjects will be included as part of the course structure depending on the audience/market, for example:

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ERP Integration

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Leveraging alternative distribution channels

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Supplier financing/Channel financing

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Commercial cards

 

 
Copyright © 2006 TransactionBanking.com
Last modified: 05/12/2006